3 Major Communication Mistakes during Conflict

Communication is a critical part of resolving a conflict.  If your goal is a peaceful resolution, and to return to a positive relationship, it is very important you don’t make these three major communication mistakes: Texting  Texting has become one the most common ways that people communication.  It is fast, efficient, and convenient.  It is…

apology

The Art of the Apology: 4 Elements that Make a Difference

A good apology can go a long way towards righting a wrong and mending a relationship.  It can make a big difference.  That said, sometimes apologies are not very effective and rather than helping things improve they can actually make things worse.  Usually that is because the apology is not perceived as being sincere.  The…