3 Major Communication Mistakes during Conflict

Communication is a critical part of resolving a conflict.  If your goal is a peaceful resolution, and to return to a positive relationship, it is very important you don’t make these three major communication mistakes: Texting  Texting has become one the most common ways that people communication.  It is fast, efficient, and convenient.  It is…

Social Media Fight Clubs? 3 Tactics to Keep Things from Getting Ugly Online

Do your social media feeds look more like an online fight club than a place for friends and family to stay socially connected?  Many platforms take on the feel of a school playground where bullies pick on the vulnerable, gossip spreads like wildfire, and feelings get hurt on a regular basis. February 2017 Barna Research…

team leadership

3 Steps Good Leaders Take to Answer Questions

It can be lonely at the top. Leadership comes with a lot of responsibilities and pressures.  So when people question your vision, direction, implementation or especially your competence it can be tempting to head that off at the pass.  Questions can seem like a lack of loyalty, a distraction, or a rebellion.  It is a…

anger

An Angry Boss is a Bad Boss; 5 Major Ways Anger Management Coaching Can Help

When strong emotions get out of control it can negatively impact personal, relational, and professional success.  For leaders, this is especially true.  Unchecked emotions, especially anger and frustration contribute to poor leadership behaviors.  When bosses lash out, react instead of respond, or turn to controlling and/or manipulative patterns to deal with employees, morale, productivity and…

apology

The Art of the Apology: 4 Elements that Make a Difference

A good apology can go a long way towards righting a wrong and mending a relationship.  It can make a big difference.  That said, sometimes apologies are not very effective and rather than helping things improve they can actually make things worse.  Usually that is because the apology is not perceived as being sincere.  The…

danger sign

3 Major Reasons You May Not Want to Fire an Angry Employee

“Anger is one letter short of danger.” Eleanor Roosevelt Anger left unchecked in the workplace can be dangerous on many levels.  An angry employee may cause conflict among co-workers, offend clients, undermine organizational goals, taint organization culture, or become a physical danger.  Anger in the workplace should not be ignored; it needs to be taken…

power poisoning

3 Signs You Have Power Poisoning

People, regardless of their personality, can let power go to their head.  They can let it affect how they view situations; how they act, react, and how they treat others.  Sometimes, not for the better.  Often, in ways that surprise them. “The measure of a man is what he does with power.”       Plato Most people, when…